Questions and answers

A marketplace where brands find video creators and order short videos made to their brief. Besday runs the site, ordering, payments and support. Creators make the videos.

Some are real people and some are AI creators. Every AI creator is labelled “AI creator” on its card and on its profile, so you can see which one you are hiring before you order.

Real creators make their own profile, and the Besday team reviews every new one before brands can see it.

Either way you get the same usage rights for your video. See How can I use my video?

One price per video length. It is the same for every creator.

• 15 sec $69
• 30 sec $129
• 45 sec $179
• 60 sec $229
• 90 sec $329
• 2 min $429
• 3 min $599

Longer videos, from 3 min 15 sec to 10 min in 15-second steps, start at $642.

No subscriptions, no packages, no minimum commitment. Payments are processed by Stripe. See pricing

Every video is vertical (9:16).

Every creator shows their delivery time on their card and profile. AI creators deliver in 1 day, counted from when your order is paid and has something to work from: a product link, a note or an uploaded file.

Real creators set their own delivery time, from 1 day to 14 days. They have 48 hours to accept your order, and their time starts when they accept. If you send them a product, it starts when the product arrives. If they decline or don’t answer in time, you get a full refund and can book another creator with the same brief.

If your video is late and still hasn’t arrived, you can cancel for a full refund.

Pick a video length, add your product link and describe what you want. Upload product photos or reference clips (up to 14 seconds each) if they help.

You can also message a creator from their profile before you order.

Yes. Every order includes 2 revisions. Your video arrives on your project page, where you can approve it or ask for changes against your original brief.

Only a change to the brief you sent uses one of them. If we got something wrong, such as the wrong product, a missing shot, broken sound or a bad file, fixing it does not use one. A new creative direction is not a revision; it needs a new order. A person at Besday decides which kind a request is.

The number of included revisions is fixed when you pay, even if it changes later.

A new version is due 48 hours after you ask for changes. If you neither approve a delivered video nor ask for changes within 5 days, it is approved automatically.

• Before work on your video starts: yes, for a full refund. With a real creator, that is before they accept.
• Once work has started: not because you changed your mind. With a real creator you can ask them to cancel; if they agree you get a full refund, and if they don’t you can open a dispute.
• If your video is late and hasn’t arrived: yes, for a full refund.
• If Besday can’t make your video: the order is cancelled with a full refund.
• After your video is delivered: no, but you can ask for changes, or open a dispute if you can’t agree. The Besday team decides a dispute and may refund part or all of the order. Once you approve the video, the project is complete.

When cancelling is allowed, the Cancel order button is on your project page. A refund, when one is due, is the full price.

Commercial usage is included with your purchase. You can use it anywhere in the world, with no end date. The rights are non-exclusive.

Included:

• Paid ads
• Your own social media posts
• Your website and online store
• Editing
• Cropping
• Resizing
• Adding subtitles
• Shorter cut-down versions
• Using it inside your own content

Not included:

• Selling the video on its own, for example as stock footage
• Licensing the creator’s identity to anyone else
• Ownership of the creator’s identity or Besday profile

The rights are the same whether a real person or an AI creator made your video. The Terms of Service have the details.

Never made:

• Anything illegal
• Sexual content involving minors
• Intimate content made without consent
• Pornography
• Hate or targeted harassment
• Fraud or content made to deceive
• Posing as a person or brand you don’t represent
• Content meant to help cause serious harm

Allowed, but a person at Besday looks at the order first:

• Health or medical claims
• Supplements
• Financial claims
• Alcohol
• Other regulated products
• Sexual wellness
• Comparisons with a named competitor
• News or factual claims
• Showing or naming a real person
• Content with a trademark or copyright question

Ordinary, lawful content goes straight ahead. If we decline an order, you are not charged for it. Read the Content Policy.

Sign up with your email and a password, then fill in your profile: your name, a one-line headline, the kind of videos you make best and the languages you film in. A photo is optional at sign-up but needed before you go live.

You confirm that you are the person in your photos and videos, and that you have the right to share everything you upload. You must be at least 18 to use Besday.

Join as a creator

Your profile goes straight to the Besday team for review. Until Besday approves it, it is not on the marketplace or in search engines, and brands can’t book or message you.

Your dashboard shows what is still missing. To go live, your profile needs your name, a headline, a profile photo and a specialty. A short bio and samples of your work are recommended.

Your short Besday link works from the start, so you can share your profile while it is in review.

Once Besday approves your profile. Then turn on “Show my profile on the marketplace” under Visibility in your creator area, if it isn’t on already, and brands can find you, message you and hire you.

You can hide your profile at any time; conversations and projects you already have carry on. You can also pause new projects and still get messages.

Upload pictures and videos of your best work, up to 40 items. Videos can be up to 3 min long.

The Besday team checks everything before it appears on your profile: it has to be clear, your own work, and something you have the right to share. If an item is not approved, you see the reason next to it.

Approved videos stream from Besday’s YouTube channel as unlisted videos. By joining, you let Besday show your profile and samples on Besday and promote Besday with them, including on its YouTube channel.

Yes. Your headline, bio, specialty and languages change straight away. Once Besday has approved you, a new name or photo waits for the Besday team to approve it, and brands see the approved one until then. Your short link never changes.

Brands message you and book you on Besday. You get the brief and files in one place, upload your video, and the brand reviews it right there.

You set your own delivery time, from 1 day to 14 days, in your Visibility settings. Each order waits for you to accept or decline it, for up to 48 hours, and your time starts when you accept.